Book Your Stay

Book Your Stay

For your added flexibility and convenience, we’ve waived our fees for cancellations received within 24 hours of your arrival. We encourage you to book direct, pre-register, and pay in advance for a hassle-free check-in experience.

BOOK YOUR STAY

FREQUENTLY ASKED QUESTIONS
Updated as of March 1, 2023*

RESERVATIONS
What are the requirements for check-in?

All guests are required to present a valid ID.
The presentation of proof of full vaccination shall no longer be required in tourism enterprises under Memorandum Circular No. 2023-0002 as of Feb 27, 2023.

For inquiries, call the Reservations Department at +632 5317 0999 or email reservations@makatidiamond.com.

Do I need to undergo a facility-based quarantine upon inbound travel?
No. All Filipino or foreign national individuals, regardless if fully vaccinated, unvaccinated, or partially vaccinated, are no longer required to quarantine upon inbound travel unless they test positive for Covid-19 through rapid antigen test and shall be subject to the latest prevailing quarantine and isolation protocols of the Department of Health.

View the updated entry, testing, and quarantine protocols under IATF Resolution No. 2 as of October 4, 2022.

	Filipino Nationals	Foreign Nationals authorized to enter the Philippines
Fully vaccinated adult	No mandatory facility-based quarantine Self-monitor for any signs or symptoms for seven (7) days	No mandatory facility-based quarantine Self-monitor for any signs or symptoms for seven (7) days
Unvaccinated, partially vaccinated adult	No mandatory facility-based quarantine. Present proof of vaccination or negative results from a remotely supervised, or a laboratory-based rapid antigen administered and certified by a healthcare professional taken 24 hours before check-in.	No mandatory facility-based quarantine. Present proof of vaccination or negative results from a remotely supervised, or a laboratory-based rapid antigen administered and certified by a healthcare professional taken 24 hours before check-in.
Unvaccinated minor children*	Follow the quarantine protocols of their parent/s or an accompanying adult/guardian traveling with them	Follow the quarantine protocols of their parent/s or an accompanying adult/guardian traveling with them

*Foreign children below 15 years of age traveling with their parent, shall follow the protocol based on their vaccination status. All children in facility quarantine or isolation shall be accompanied by a guardian in the quarantine or isolation facility. Parents or guardians that are not confirmed Covid-19 cases may accompany the Covid-19 confirmed child provided risks and benefits are explained, informed consent is provided, and the adult has no comorbidity putting them at risk for severe disease or death.

Learn more about the latest safety and travel protocols at the following websites:

For health and safety procedures, visit the Department of Health Website
For travel requirements and restrictions, visit the Inter-agency Task Force (IATF) Website

How do I qualify as a fully vaccinated individual?

The following conditions below allow an individual to be considered as fully vaccinated for Covid-19:
- At least 2 weeks after getting the second dose in a 2-dose series, or
- At least 2 weeks after getting a single-dose type of vaccine
- Vaccines administered to the individual are included in any of the following:
  - Emergency Use Authorization (EUA) List or Compassionate Special Permit (CSP) issued by the Philippine Food and Drug Administration
  - Emergency Use Listing of the World Health Organization
- Posses and present any of the following proof of vaccination:
  - World Health Organization International Certificates of Vaccination and Prophylaxis;
  - VaxCertPH;
  - National or state manual/ digital vaccination certificate of the country/ foreign government
  - Other proof of vaccination

Do you recognize the national Covid-19 vaccination certificate from my country?
Upon the recommendations of the Department of Foreign Affairs, the national Covid-19 vaccination certificate of the following countries shall be accepted/ recognized for purposes of arrival quarantine protocols as well as for interzonal/ intrazonal movement, in addition to such other countries/ territories/ jurisdictions whose proof of vaccination the IATF has already approved for recognition in the Philippines, and without prejudice to such other proof of vaccination approved by IATF for all inbound travelers.

View the VaxCertPH Reciprocity Agreement as of May 13, 2022.

Do you allow visitors?
Yes. Visitors accessing the guest rooms during visiting hours will be asked to present a government ID. Beyond visiting hours, visitors will be asked to fill up the visitors’ form, surrender a government ID, and acknowledge possible fees. The maximum room occupancy policy per room is strictly applied.

Are meals provided?
Your reservation may or may not include breakfast; depending on the package you availed.

Buffet breakfast is served from 6:00 am to 10:00 am at the Club Lounge, the Deck, and Alfred. Alfred offers dine-in, to-go services, and room service for lunch and dinner. Evening snacks are served at the Club Lounge from 5:00 pm to 7:00 pm for all Club Lounge guests.

Alternately, you may opt to use your Dining Card at our partner restaurants, giving you endless dining options during your stay.

What services and amenities are open?
The following services and amenities are operational with reduced hours and capacity:

Alfred / Room Service
6:00 am to 2:00 am
Baked
6:00 am to 9:00 pm
Pool Bar
10:00 am to 9:00 pm
Whisky & Cigar Bar*
4:00 pm to 2:00 am
Club Lounge
6:00 am to 9:00 pm
Private Cinema*
10:00 am to 9:00 pm
For club lounge guests staying in a two bedroom suite and larger room types only
Business Center
9:00 am to 5:00 pm
Swimming Pool
7:00 am to 9:00 pm
Gym
24 hours
TRX Studio
6:00 am to 9:00 pm
Spa*
12:00 nn to 12:00 mn

* reservation required

Sources:
https://philippines.travel/safetrip
https://iatf.doh.gov.ph/